Welcome to Interconnect 24

Telecommunications Solutions

Launched in January 2003 we offer free advice on purchasing business telephone systems and associated services to the end user. According to research, 80% of SME’s now use the web to research buying their next phone system and this figure is expected to grow. Researching systems, comparing products and finding the right suppliers can be both time consuming and daunting, even more so with little or no understanding of today’s communications products. We can take the pain out of the research process.

Whatever your requirements, we can tailor a solution to suit your business, and budget. Interconnect24 offers free independent consultancy for all telephony issues and requirements.

With a wealth of new software appearing in the marketplace we can often upgrade legacy systems with CTI applications, VOIP interfaces and features such as call recording and anti system fraud protection. We can introduce database integration, thus enabling features such as screen dialling and even allow your customers to dial from your website.

Should a new system be required, we can offer products from leading manufacturers including Siemens, Samsung, LG/Nortel, Avaya and Panasonic.

Maintenance

Something as small as a faulty handset can have a major impact on your business. A maintenance contract minimises the effect of any system breakdown. Maintenance contracts for new and legacy telephone systems can be arranged with response times of 4, 8 or 16 working hours. We can often save time by repairing faults remotely on systems with remote access and similarly moves additions and changes can be often be dealt with without the need of a site visit at a time to suit you and your colleagues.

CTI Explained